Netomi for Support
The Netomi Virtual Agent empowers you to resolve customer service tickets within seconds. The Netomi platform is used by companies including , Singtel and Nespresso to turn customer service into a proactive and pervasive differentiator. Netomi was named as a and featured as a Growth Vendor in .
With the Netomi Virtual Agent, you can:
- Delegate specific use cases to the Virtual Agent to resolve tickets immediately without any human intervention
- Leverage AI-powered recommended replies to help your agents work faster
- Train from historic email, chat and messaging data or select from our pre-trained AI conversational and industry-specific skills
- Integrate with core business systems including Order Management Systems, CRM platforms and inventory management systems for meaningful, personalized resolutions
- Access real-time analytics and reporting within the Netomi AI Studio dashboard
体育投注网址The Netomi Virtual Agent dramatically reduces response times on email and chat, boosts agent productivity and provides a brilliant customer experience.
体育投注网址 to see how Netomi can help multiply your workforce.